Privacy & Data Policy

1. Information We Collect

Assessment Responses

When you take the Calling Test, we collect:

• Your answers to all 48 assessment questions
• Timestamp data for when responses were submitted
• Session information to maintain test progress

Account Information

If you create an account (optional for accessing results), we collect:

• Email address (used for authentication and result delivery)
• Authentication data managed securely through Firebase
• Account creation date and last login time

Payment Information

If you purchase the full blueprint:

• We do NOT store credit card information
• All payment processing is handled securely by Stripe
• We only receive confirmation that payment was successful
• We store a transaction ID for record-keeping purposes

Technical Data

We automatically collect:

• Browser type and version
• Device type (mobile, tablet, desktop)
• IP address (for security and fraud prevention)
• Pages visited and time spent on site
• Referring website (how you found us)

2. How We Use Your Information

To Provide the Service

• Generate your personalized assessment results
• Create AI-powered insights based on your responses
• Deliver your reports and action plans
• Save your progress and maintain your session
• Provide access to purchased content

To Improve the Service

• Analyze aggregate patterns to improve assessment accuracy
• Identify technical issues and improve site performance
• Understand how users interact with the test
• Develop new features and insights

To Communicate (If You Opt In)

• Send your assessment results via email
• Provide customer support
• Send occasional updates about the test (you can unsubscribe anytime)

3. How We Protect Your Information

• Encryption: All data is encrypted in transit (HTTPS) and at rest
• Secure Storage: Data is stored in Google Firebase with enterprise-level security
• Access Controls: Only authorized personnel can access backend systems
• No Selling: We will NEVER sell your personal information to third parties
• Minimal Data: We only collect what's necessary to provide the service
• Regular Security Audits: We continuously monitor and improve security practices

4. Third-Party Services

We use carefully selected third-party services to operate the Calling Test:

Firebase (Google)

• Purpose: Authentication, database, hosting
• Data Shared: Email, responses, session data
• Privacy Policy: firebase.google.com/support/privacy

Stripe

• Purpose: Payment processing
• Data Shared: Payment information (handled entirely by Stripe)
• Privacy Policy: stripe.com/privacy

OpenAI

• Purpose: Generate personalized AI insights during test
• Data Shared: Your responses to specific questions (anonymized)
• Privacy Policy: openai.com/privacy
• Note: OpenAI does not use data sent via API to train their models

Vercel

• Purpose: Website hosting and deployment
• Data Shared: Technical data (IP addresses, page visits)
• Privacy Policy: vercel.com/legal/privacy-policy

TikTok (Advertising)

• Purpose: Measure advertising effectiveness and optimize ad campaigns
• Data Shared: Page views, checkout events, purchase confirmations (anonymized)
• Privacy Policy: tiktok.com/legal/privacy-policy
• Note: Used only to measure which ads lead to conversions; we do not use TikTok for retargeting

5. Data Retention

• Assessment Responses: Stored indefinitely so you can access your results anytime
• Account Information: Retained until you request account deletion
• Session Data: Temporary data deleted after 30 days of inactivity
• Analytics Data: Aggregated and anonymized after 90 days

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access

You can view your assessment results and account information at any time through your portal.

Correction

If you believe any information we have is incorrect, contact us and we'll work to correct it. Note: Assessment responses cannot be edited after submission to maintain result integrity.

Deletion

You can request deletion of your account and data by contacting us through our Contact Page. Please note:

• This will permanently delete all your responses and results
• This action cannot be undone
• We may retain minimal records for legal/financial compliance (e.g., transaction records)
• Aggregated, anonymized data may remain in analytics

Opt-Out of Communications

You can unsubscribe from emails at any time by clicking the unsubscribe link in any email we send.

Do Not Sell

We do not sell personal information. Period.

7. Browser Storage and Tracking

We use browser storage technologies (cookies, localStorage, and sessionStorage) to improve your experience and understand how our site is used. We do NOT use third-party tracking cookies or share your browsing data with advertisers.

What We Store

• Authentication Cookies: Managed by Firebase to keep you logged in (essential for site functionality)
• Session Storage: Anonymous session ID to track site usage and measure performance (cleared when you close your browser)
• Local Storage: Marketing attribution data (which link or ad brought you to our site) to measure our marketing effectiveness (persists until you clear browser data)
• Test Progress: Your assessment answers and progress (so you don't lose your place if you navigate away)

First-Party Analytics

Our core analytics are first-party, meaning:

• Most data stays on our site and in our database
• We do NOT use Google Analytics or Facebook Pixel
• Your activity on our site is never sold to third parties for marketing
• We use TikTok Pixel solely to measure ad performance (see Third-Party Services above)

Your Control

You can clear browser storage at any time through your browser settings:

• Chrome/Edge: Settings → Privacy and Security → Clear Browsing Data
• Firefox: Settings → Privacy & Security → Clear Data
• Safari: Settings → Privacy → Manage Website Data

Note: Clearing browser storage will log you out and may affect site functionality, but you can continue using the site normally afterward.

8. Children's Privacy

The Calling Test is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

9. International Users

The Calling Test is operated in the United States. If you are accessing the service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the service, you consent to this transfer.

10. Business Structure & Financial Transparency

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will:

• Update the "Last Updated" date at the top
• Notify users via email if changes materially affect how we use personal information
• Post a notice on the website

Your continued use of the service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through our Contact Page.

We will respond to all legitimate requests within 30 days.